Abolish “Need to Know”

Giving employees freedom to participate in organizational improvement processes is an important way to encourage employees to embrace inevitable organizational change. When given the freedom to participate from the very start, employees view change as a possible, yet, imperfect, solution to one or many organizational problems. They view the solution from the inside out; and don’t expect perfection.

With the support of leadership, employees can become better problem solvers and more fervent supporters of the organization. They develop a deeper awareness of the complexity of organizational problems and sub-issues; and they have a greater opportunity to become intrapreneurial – taking ownership of their jobs and outcomes.

Creative thought emanates from knowledge. Thus, it is the leader’s role to prepare employees for participation in creative problem solving and brainstorming by first sharing information in an open and collaborative way. The level of preparation will yield greater employee participation. When leaders relinquishment the “need to know” method of information sharing, employees are given the opportunity to fully participate in organization improvement dialogues.

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